Creating Airport Environments that are Healthy, Beautiful, Safe, and Fun

Description: 

When creating interior aesthetics for large publicly shared airport spaces for persons from different cultures, ethnicities, economic backgrounds, with varied health-related requirements, who are traveling for a variety of different reasons, we are challenged to create a harmonious interior experience. The FAA reports that an estimated 2,900,000 passengers fly every day in and out of US airports. While this is a staggering number, COVID has impacted this number in various ways. Passengers, in addition to adjusting to post 9-11 increased safety regulations, also now are dealing with pandemic factors such as feeling an increased loss of control, heightened stress, grief, a perceived decline in the air travel customer experience and fear of the unknown. As airport designers we have a duty to step up and address these concerns directly when creating new or renovating existing airport interiors. This presents us with a tremendous challenge and opportunity to provide a healthy, beautiful, safe, and fun airport experience for all passengers.